Recent Biohazard Posts

Dealing With Stinky Sewage | SERVPRO of Houston County

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Houston County is Here to Help® when a biohazard incident strikes your home or business.

When it comes to cleaning up messes, there are few things that could be worse than dealing with sewage. A sewage leak might not be the most destructive thing that could happen to your home or office, but it will likely be one of the hardest disasters to live through.

Sewage leaks are actually pretty common, and they can strike at any time with little warning. Fortunately, when you know how to quickly respond, things can be handled quickly and efficiently so you can get back to life as normal fast.

What to Do First

When sewage pipes become clogged or develop any kind of blockage, wastewater will begin to flow the wrong way and find its way out through your sinks, tubs and showers. Sewage leaks can also start if damage has been done to the pipes or water lines in the system.

Wherever it comes from, the first thing you need to know is to stay away. When water starts to flood or leak, it is classed into three different kinds of water. This includes white water, gray water and black water. White water and gray water come from sources that are considered non-toxic, but black water is a hazardous material. Sewage is classed in the black water category and can carry harmful bacteria, viruses and other microbes.

Don’t touch the water or sewage. Turn the water off to your home or office using the water shutoff valve. Open any windows around the area, and turn on some fans to help eliminate fumes. If you are at the office, let customers and other staff members know so they can stay away. At home, block the area off to keep pets or children safe from harm.

Where SERVPRO® Comes In

Our team is highly trained in a number of biohazard situations and ready to respond around the clock. The moment you call us, your recovery begins. We will gather as much information as possible while we also start putting together a team and the tools to get things cleaned up safely and efficiently.

While you are waiting for our team to arrive, try to take some photos using the zoom on your camera. These obviously aren’t going to be your favorite keepsakes, but the more images you can get, the easier insurance claims will be. The pictures can also help us identify the cause of the sewage leak in order to properly repair it and prevent further incidents.

As soon as the team arrives, we will start removing sewage and standing water from your space. We will also work to find and correct the cause of the leak. While we work, it is important to remember that sewage is considered toxic, and at this point, the best thing you can do is stay away.

Throughout the process, our technicians will be deep-cleaning, sanitizing and ensuring that physical damage is fixed. We will address odor issues, and take every measure we can to eliminate lingering smells. Our job is only complete when your space is completely safe and back to exactly as it should be.

If a sewage leak affects your space, stay back and call us. We will get things taken care of safely and quickly so you can get back to living.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.

Biohazard & Bio-recovery Continuing Education

3/13/2017 (Permalink)

Biohazard & Bio-recovery Continuing Education

A few times throughout the year, SERVPRO of Dublin/Vidalia/Claxton, as well as our partner location SERVPRO of Houston County,  offer continuing education classes to the Insurance, Real Estate and Property Management industries. These classes allow the attendees to earn credits for their respective fields. Most attendees use our classes to be better informed of industry standards and best practices. One of our more recent and popular classes is centered on Biohazards and Biorecovery procedures. This has proved to be a very informative class for all that attend. If you would like to learn more about our Continuing Education schedule or sign up for our classes, please call the office at (478) 224-4148 or send us an email to melissabridges.SERVPRO@gmail.com  to be put on our alert mailing list. We look forward to seeing you in class.