The quality of communications, customer service, effective knowledge, support, and TEAM work is beyond reproach. I have used their services twice and each time and with each member of their TEAM I have been impressed. I am impressed because they have exceeded my every expectation. They made me feel valued as a person as well as a customer.
I would like to give an honorary mention as well as my deep thanks to Matt Howell, Mike Caldwell, Kevin Lashley, Flo and Amber for their help with each step of the process. Their support lifted a huge burden off my shoulders. "Thank you, thank you, thank you."
I strongly recommend SERVPRO.

Thank goodness for SERVPRO of Houston County! After a water pipe burst in my home, they provided exceptional service to me! The team (Kevin, Chris, and Travis) were always on time and responsive to my concerns/texts/calls. They were very friendly and patient with me while I asked 101 questions :-). I felt safe with them being in my home even while I had to be away for work. They cleaned up the area and provided recommendations on how we could salvage as much as I could of the bathroom. They made me feel like we were all a team and this event was OUR problem to handle, not mine alone. I would absolutely use them again and recommend them to anyone!

SERVPRO has done a phenomenal job remedying me of my mold situation and decontaminating my laundry room. Their staff has been amazing in getting the job done over the holidays. I would like to thank Mike and his staff for their services in making a bad situation tolerable. Shane was an amazing young man and worked his butt off, very personable and efficient. His reinforcements, Prentice, Travis, Kevin, Que, and Amber were much appreciated and hard workers as well. SERVPRO has certainly got some gems for employees. Would recommend them to anyone who finds themselves in this kind of situation.

SERVPRO did a great job at my home that had fire damage. Mike was easy to work with, Shane and Amber did a great job. I recommend them for any damage done.

I am very pleased with the service we received. A hot water leak caused major damage before we realized what was happening. SERVPRO cleaned up the water damaged, replaced flooring, sheet rock, new water heater, and painted. They worked with my insurance and couldn’t have been more professional. I appreciate all they did to make a difficult situation not so traumatic. I would gladly recommend SERVPRO.

Best experience I could have asked for. Water damage to home while out of town for the Holidays. Mike and Kevin where very attentive and made the best of a bad situation. Highly recommended to anyone in need living in Houston County or the surrounding area!